77 Game FAQ – Answers to all your questions

Only one 77 Game account is allowed per mobile number. Creating multiple accounts is a violation of our terms and conditions. If multiple accounts are detected, all of them may be suspended and any accumulated balance may be forfeited. Please use a single account only.

the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Verify with the OTP and set a new password. The entire process takes under 2 minutes.

Entering the wrong password several times in a row will temporarily lock your account for 30 minutes. Wait 30 minutes and try again. If the issue persists, reset your password or contact our support team. Support email: support@77game.wine

Yes, after logging in you can update your name, email, and certain details from your profile settings. However, to change your mobile number or date of birth, you'll need to contact our support team. Changes to KYC-verified information may require additional documentation.

To close or delete your account, email our support team. Before submitting your request, make sure your balance is zero — balances in closed accounts cannot be recovered. As part of our responsible gaming commitment, we also offer a temporary suspension option.

The following deposit methods are available on 77 game:

• Mobile Banking: Mobile Pay, Nagad, Rocket
• Bank Transfer: Selected Bangladeshi Banks
• Crypto: USDT (TRC20)

All methods are secure and encrypted. on the Transactions page View details.

The minimum deposit on 77 Game is just ৳200. You can deposit via any mobile banking service or bank transfer in Bangladesh. There are no deposit fees — every taka you send goes straight into your account.

Deposits via Mobile Pay, Nagad, and Rocket are usually credited within 1–5 minutes. Bank transfers may take 15–30 minutes. If your balance hasn't appeared after 30 minutes, contact support with your transaction ID.

Don't panic. Note the Transaction ID (TxID) from your mobile banking app and send it to our support email. Our team will verify it within 2 hours and either credit your balance or issue a refund if needed.

Withdrawal requests on 77 Game are typically processed within 15 minutes to 2 hours. Mobile Pay and Nagad are the fastest options. Requests made after midnight may be processed the following morning. Your first withdrawal may require KYC verification.

The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit depends on your VIP level. Standard accounts can withdraw up to ৳50,000 per day. VIP members are eligible for higher daily limits.

Common reasons for withdrawal rejection include:

• KYC verification not completed
• Bonus wagering requirements not met
• Incorrect payment details provided
• Daily withdrawal limit exceeded
• Account verification pending

Contact our support team for assistance.

No, bonus balance cannot be withdrawn directly. Each bonus comes with a specific wagering requirement (typically 5–20x). Once you've placed the required number of bets with the bonus amount, any winnings from that bonus become eligible for withdrawal. On the promotions page View the terms for each bonus.

Registration Complete the process and make your first deposit. A welcome bonus of up to 100% of your first deposit will be automatically credited to your account — no bonus code required. For the maximum bonus amount and terms, Promotions Page View.

Log in every day to earn a check-in bonus. The longer your consecutive login streak, the bigger the bonus. A mega bonus awaits on day seven. Miss a day and the streak resets. Once logged in, you'll see the bonus claim button right on the home page.

Voucher codes are typically issued through promotional campaigns, referral programs, or special events. Once you have a code, On the voucher page enter the code in the designated field and click the "Apply" button. The bonus will be credited to your account automatically.

Both you and your friend will receive a bonus for every successful referral. Your referral link is available in your profile settings. Once your friend registers and makes their first deposit, the bonus will be credited automatically. For more details the Rewards page View.

77 Game offers a wide variety of games:

• Sports Betting: Cricket, football, tennis, badminton
• Live Casino: Baccarat, roulette, blackjack, Dragon Tiger
• Slots: Hundreds of slots including PG Soft and Pragmatic Play
• Lottery: Various lottery and number-based games
• Crash games & more

After logging in, go to the Sports section and select the "Live" tab. You'll see a list of ongoing matches. Click on the match you want, choose your bet type, enter the amount, and confirm. On the analysis page to view your betting history and statistics.

No need to worry if you get disconnected. Your bet is saved on the server. Once you reconnect, the outcome will be settled based on the game result. For Live games, the game continues on the server and the result is automatically applied to your account. If you experience any issues, contact support.

the Lottery page Select your preferred lottery and purchase a ticket. Results are published on the results page as soon as the draw is complete. Any winnings are automatically credited to your balance. If you have push notifications enabled, you'll be notified the moment results are announced.

Yes, 77 game is completely secure. We use SSL encryption to keep all your data protected. Financial transactions are processed through a separate secure channel. Our Privacy Policy Read more to learn about it. Your information is never sold to any third party.

Go to the "Security" section in your profile settings, where you'll find the "Two-Factor Authentication" option. Enable OTP verification via your mobile number. Once activated, an OTP will be required at every login, significantly improving your account security.

Change your password immediately and notify our support team. We'll temporarily suspend your account while we investigate. Once your identity is confirmed through KYC verification, your account will be restored. Never share your password or OTP with anyone.

KYC (Know Your Customer) verification is conducted in line with international standards to prevent fraud and money laundering — and it also helps keep your account secure. Required documents:

• National ID (NID) or passport
• Selfie photo
• Screenshot of mobile banking account (optional)

VIP membership on 77 game is automatic. The more you play and bet, the more points you earn and the higher your level climbs. There are 6 VIP levels in total: Bronze, Silver, Gold, Platinum, Diamond, and Royal — each with its own exclusive benefits. the VIP page View details.

Points Earned the Rewards page and redeem them there. Points can be exchanged for bonus balance, free spins, or special rewards. 100 points = ৳10 cashback. Points are valid for 90 days, so check regularly and use them before they expire.

Yes, if there is no activity for 30 days, your points may start to expire and your level may drop. Stay active regularly to avoid this. Special exceptions are made for Diamond and Royal level members. For details on level maintenance requirements, the VIP page Read more.