Can I start playing again after enabling self-exclusion?

After a temporary self-exclusion period ends, you can resume playing. However, a permanent exclusion cannot be reversed. Think it through carefully before making this decision, and feel free to speak with our support team if you need guidance.

Can deposit limits be changed at any time?

Decreasing your limit takes effect immediately. Increasing it, however, requires a 72-hour waiting period — this is intentional, to prevent impulsive overspending in the heat of the moment.

Is gaming addiction a real problem?

Yes. The World Health Organization (WHO) officially recognizes gaming disorder as a mental health condition. It can affect people of any age, and with timely support, full recovery is absolutely possible.

What should I do if a family member is struggling?

Start by speaking to them with empathy, not judgment. Encourage them to seek help. If needed, email our support team — we can guide family members too.

What happens if someone under 18 opens an account?

Registering with false information is a direct violation of our Terms & Conditions. Any account found doing so will be suspended immediately and all funds may be forfeited.

77 game | Responsible Gaming — Play Smart, Stay in Control

What does responsible gaming actually mean?

Many people assume online gaming is inherently risky. The truth is, like any form of entertainment, gaming can be enjoyed responsibly. Responsible Gaming is a mindset where you treat gaming as entertainment — not as a source of income.

At 77 Game, we want you to play with a smile. That's why we believe in giving you the right information from the start — understanding when gaming stays fun and when it can become a problem. Knowing your limits and respecting them is what responsible gaming is all about.

Many people in Bangladesh come to online gaming platforms for the first time simply looking for entertainment. But without the right awareness, things can sometimes go too far. That's exactly why 77 Game's Responsible Gaming section exists — to keep you informed and protected.

Warning signs of problematic gaming

If you notice any of the signs below, it may mean gaming is no longer just entertainment. Be honest with yourself:

Feeling the urge to keep placing bets in an attempt to recover lost money.
Spending beyond your set budget and still being unable to stop.
Hiding your gaming habits from family or friends.
Feeling restless, irritable, or anxious when you can't play.
Skipping work, studies, or family responsibilities to play.
Borrowing money or dipping into savings to fund gaming.
Repeatedly trying to quit but not succeeding.

Please note: Even one of these signs is reason enough to seek help. It's not a sign of weakness — it's a sign of self-awareness.

77 Game Self-Control Tools

The 77 Game platform includes a range of effective tools to help you stay in control of your gaming. These tools are entirely optional and can be enabled at any time from your account settings.

Tool Name	How to	Status
Deposit Limit	Set a maximum deposit amount — daily, weekly, or monthly	Active
Loss Limit	Play will automatically stop once you've reached your loss limit	Active
Session Time Limit	Set a session time limit before you start playing	Active
Cooling-Off Period	Temporarily suspend your account for a set period	Active
Self-Exclusion	Long-term or permanent account closure option	Active
Reality Check	Periodic reminders showing how long you've been playing	Coming Soon

How to get started: Log in to your account → Profile Settings → Responsible Gaming → Select your preferred tool.

8 Golden Rules of Responsible Gaming

Follow these simple rules and gaming will always stay fun, never become a burden:

Rule 1

Play for Entertainment

Gaming is not a source of income. Think of it as entertainment — like watching a film or playing cricket.

Rule 2

Set a Budget Beforehand

Decide in advance how much you're willing to spend on gaming each month — and stick to it.

Rule 3

Never chase losses

Accept losses when they happen. Chasing lost money by placing bigger bets is the biggest mistake you can make.

Rule 4

Don't play under the influence or when stressed

Fatigue and stress impair your judgment. Avoid playing when you're in either state.

Rule 5

Take regular breaks

Don't play for long stretches at a time. Take at least a 10–15 minute break every hour.

Rule 6

Don't dip into your savings

Only play with money you can afford to lose — never touch your emergency savings.

Rule 7

Tell Your Family

Don't hide your gaming habits from your family. Being transparent helps keep you accountable.

Rule 8

Don't hesitate to seek help

If you feel yourself losing control, contact 77 Game support or a specialist immediately.

Minor Protection

77 Game strictly follows a policy of keeping those under 18 away from gaming. We believe protecting minors is our first and most important responsibility.

Age verification is mandatory at registration — accounts created with false information will be permanently closed.
Age is verified during KYC using a national ID card or passport.
We reserve the right to re-verify any account we find suspicious at any time.

Advice for Parents: Enable parental controls on your child's device and restrict internet browsing. Have open, honest conversations with your child about online safety.

Check yourself — is your gaming still safe?

Go through the questions below and answer them honestly — this is just for you:

1. Have you spent more than your set budget in the past month?

Never

Sometimes

Often

Always

2. Have family or friends ever expressed concern about your gaming?

No, never

Once or twice

Several times

3. Do you feel the urge to bet more after a loss?

Sometimes

Often

4. Have you tried to stop gaming but couldn't?

Yes, once

Yes, more than once

Result: If most of your answers are "sometimes," "often," or "yes," set limits right away or reach out to our support team. support@77game.wine

How to Get Help

If you feel your gaming is getting out of control, take action now. The sooner you act, the better.

Contact 77 Game Support

Our responsible gaming team is here for you seven days a week. Email us at: support@77game.wine – You'll receive a response within 24 hours.

Enable Account Self-Exclusion

You can temporarily or permanently close your account directly from Profile Settings. Options range from 7 days all the way to a permanent closure.

Tell Someone You Trust

Let a family member or trusted friend know what you're going through. Having someone in your corner makes the road to recovery much easier than facing it alone.

Seek Professional Help

Gaming addiction is a recognised mental health condition. Mental health professionals in Bangladesh can help. Contact the mental health department at your nearest district government hospital.

Quick Navigation

Need help?

Our responsible gaming team is available around the clock. Reach out whenever you have a concern.

support@77game.wine

Always Keep in Mind

Gaming for entertainment only
No one can guarantee a win
Don't chase your losses
Set limits and stick to them
Gaming is strictly prohibited for under-18s

18+

Adults Only

You must be 18 years of age or older to play on 77 Game.

At 77 Game Responsible Gaming – Play for joy, not addiction